Learning with The Hospice Coach

Quality in Hospice Consulting develops programs, education and resources for hospice programs to meet and exceed quality standards and to improve customer service at the bedside.   

Quality in Hospice Consulting was created in 2016 to meet the educational needs of administrators and clinical managers in their roles of hospice leadership. Our mission of Quality in Hospice Consulting begins with the end goal and the desire to ensure the patient’s peaceful and comfortable death and to provide education and support to the family.  

Shelia is a wife, a mother of three, and a grandmother of one. She has a love and passion for God, family, fishing, and travel.

Shelia's coaching, counseling and consulting, specializing in compliance and quality of care, produce higher census and satisfaction ratings for hospices.  Her hospice and healthcare services provide invaluable guidance and expertise to Quality in Hospice Consulting clients.  Her clients realize measurable improvement in client services, process flow, understanding and compliance with industry regulations.   With strategic planning and survey readiness tools, she has successfully assisted in opening many hospices with accreditation.

Before starting a consulting firm, Shelia worked in healthcare for 40 years. Her nursing career spans 29 years, with 20 years in the hospice industry. While working in hospice, Shelia held positions as a field nurse, case manager, director of clinical services, alternate administrator, regional quality assessment performance improvement manager, and Senior Vice President of Compliance and Quality.

After a successful career of helping thousands experience the benefit of quality hospice care, and opening several new hospice programs, Shelia now reaches agencies across the nation to ensure that they do the same.  The bar is set high for the customers and patients that she serves.